Eshop Colors

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Refund/Return Policy

A "Refund/Return Policy" is a set of guidelines provided by a business that outlines the conditions and terms under which customers can request a refund/return for their purchases. It typically includes details about eligibility, timeframes, and the process for obtaining a refund or return.

Refund/Return Policy - GoldHerCalCare.com

At GoldHerCalCare.com, we're committed to providing our customers with the finest quality grocery products and ensuring their satisfaction. Our refund/return policy is designed to be fair and transparent, emphasizing our dedication to excellent service.

Refund/Return Eligibility:
  • We offer refunds/returns only for damaged or defective grocery products.
  • To be eligible for a refund/return, you must report any damage or defects within 1 day of receiving the product.
Refund/Return Process:
  • If your grocery product arrives damaged or defective, please contact our customer support team within 1 day of receipt.
  • We may request photos or additional information to assess the issue.
  • Once the damage or defect is confirmed, we will initiate the refund or return process.
Shipping:
  • We take utmost care in handling and shipping your grocery orders. If you receive a damaged product due to shipping, please report it within 1 day of receipt, and we will address the issue promptly.
Cancellation Policy:
  • We do not allow cancellations after an order has been placed, as we strive to process and deliver your groceries as quickly as possible.

At GoldHerCalCare.com, we value your trust, and we are here to assist you with any concerns you may have regarding your grocery purchases. Your satisfaction is our priority.

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